Help Centre

877bet Frequently Asked Questions

Everything you need to know about playing at 877bet — from opening your account and depositing via bKash or Nagad, to cricket betting rules, slot RTPs, bonus wagering, and responsible gaming tools. Browse by category or search your question below.

25 Questions Across 5 categories
English For BD players
24 / 7 Support [email protected]

This FAQ page is 877bet's comprehensive help resource for players based in Bangladesh. Whether you are brand new to the platform or a regular member with a specific question, you will find clear, direct answers here. Topics covered include account registration and identity verification, depositing and withdrawing funds via bKash, Nagad, Rocket, and local bank transfer, cricket and live casino game rules, bonus terms and wagering requirements, and our responsible gaming tools. If your question is not answered below, our support team is available around the clock at [email protected].

Jump to a Category

Quick Overview

What This FAQ Covers

Account & Registration

Step-by-step guidance on creating your 877bet account, completing KYC identity verification, resetting your password, and understanding the single-account policy that applies to all players.

Deposits & Withdrawals

Full details on funding your account via bKash, Nagad, Rocket, Upay, and local bank transfer. Includes minimum amounts, processing times, fee information, and what to do if a transaction is delayed.

Games & Gameplay

Answers about cricket betting markets (BPL, IPL, T20 World Cup), live in-play wagering, slot RTPs, mobile compatibility, and how 877bet ensures provably fair game outcomes for all players.

Bonuses & Promotions

Everything you need to know about the 877bet welcome bonus, wagering requirements, free spin offers, loyalty programme tiers, and how to check which promotions are currently active on your account.

Safety & Responsible Gaming

Information on SSL encryption, account security best practices, the 18+ age policy, self-exclusion, deposit limits, and the independent support organisations available to 877bet players in Bangladesh.

Still Need Help?

If your question is not covered in the 25 answers below, the 877bet support team is available 24 hours a day, every day of the year. Reach us at [email protected] and expect a response within 5 business hours.

Account & Registration

5 Questions

Creating an account on 877bet takes less than three minutes. Visit the 877bet website, click the registration button, and fill in your full name, date of birth, mobile number, and a secure password. You must be at least 18 years old to register. Once submitted, you will receive a verification code via SMS to confirm your mobile number and activate your account.

877bet requires a valid government-issued photo ID for KYC verification. Accepted documents include a National ID card (NID), passport, or driving licence. You may also be asked to submit a proof of address such as a recent utility bill or bank statement dated within the last three months. Verification is typically completed within 24 hours of document submission.

To reset your 877bet password, click the "Forgot Password" link on the login page and enter the mobile number registered to your account. You will receive a one-time SMS code. Enter that code on the reset page, then choose and confirm your new password. If you no longer have access to your registered mobile number, contact support at [email protected] for manual identity verification.

No — 877bet strictly permits one account per person. Opening multiple accounts, or sharing an account with another person, is a violation of the Terms and Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact support immediately to have it merged or closed.

To permanently close your 877bet account, contact the support team at [email protected] with the subject line "Account Closure Request". Ensure your account balance is fully withdrawn before submitting the request, as any funds remaining at the time of closure will be returned to your last used payment method. Account closure is typically processed within 48 hours.

Deposits & Withdrawals

6 Questions

To deposit via bKash on 877bet, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount in BDT (minimum ৳500), then follow the on-screen instructions to complete the transfer from your bKash wallet. Deposits via bKash are processed instantly and funds appear in your 877bet balance within seconds of a successful transaction.

Nagad deposits on 877bet are processed in real time and typically reflect in your account balance within a few seconds of the transaction being confirmed. On rare occasions, a brief delay of up to 5 minutes may occur due to network conditions. If your deposit is not reflected after 10 minutes, contact 877bet support with your transaction reference number for a manual check.

The minimum deposit amount on 877bet is ৳500 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank, the minimum deposit is ৳1,000. There is no upper cap on a single deposit, though your payment provider may impose its own daily transaction limits.

The minimum withdrawal amount on 877bet is ৳1,000, regardless of the withdrawal method chosen. Withdrawals are available to bKash, Nagad, Rocket, Upay, and supported bank accounts. You must withdraw to the same payment method used for your most recent deposit. Accounts must be fully KYC-verified before any withdrawal request can be processed.

Mobile wallet withdrawals to bKash, Nagad, and Rocket on 877bet are typically processed within 1 to 4 hours during business hours. Bank transfer withdrawals may take 1 to 3 working days depending on the receiving bank. Withdrawal requests submitted on Bangladeshi public holidays may experience an additional 24-hour delay. Ensuring your account is fully verified speeds up the process significantly.

877bet does not charge its own transaction fees on standard deposits or withdrawals. However, your mobile wallet provider or bank may apply their own service charges — for example, bKash and Nagad may levy a small cash-out fee on their end. Check your payment provider's current fee schedule before initiating a transaction to avoid any unexpected deductions.

Games & Gameplay

5 Questions

Yes — 877bet covers a wide range of cricket tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ODI World Cup, and bilateral Test and T20I series featuring the Bangladesh Tigers. Markets include match winner, top batsman, total runs, over-by-over specials, and live in-play betting on active matches.

Live in-play betting on 877bet lets you place wagers on matches and events that are already in progress, with odds updating in real time as the action unfolds. Navigate to the Live section of the sports lobby, select a live event, and choose from the available in-play markets. Odds can shift quickly — particularly during cricket overs — so confirm your selections before submitting.

Return-to-Player (RTP) rates on 877bet slots vary by game and provider, but most titles from leading studios such as Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. The RTP for each slot is displayed in the game's information panel before you start playing. Higher RTP does not guarantee short-term wins, but it reflects the theoretical long-run payout percentage.

877bet is fully optimised for mobile play. The platform is accessible via any modern mobile browser on Android or iOS without the need to download a dedicated app. All features — including sports betting, live casino, slots, deposits, and withdrawals — are available on mobile. The responsive interface adapts automatically to your screen size for a smooth experience on both smartphones and tablets.

All games on 877bet use certified Random Number Generator (RNG) software to ensure that outcomes are entirely random and cannot be predicted or manipulated. Games from providers such as Evolution Gaming, Pragmatic Play, Ezugi, and Spribe are independently audited for fairness. 877bet is committed to fair play and does not alter game outcomes in any way.

Bonuses & Promotions

5 Questions

877bet offers a welcome bonus to newly registered players on their first qualifying deposit. The exact bonus terms — including the bonus percentage, maximum bonus amount in BDT, and eligible games — are displayed on the Promotions page at the time of registration. Always read the full bonus terms before opting in, as minimum odds and wagering requirements apply before bonus-derived winnings can be withdrawn.

Wagering requirements on 877bet bonuses refer to the number of times you must bet the bonus amount (or bonus plus deposit) before the resulting winnings become eligible for withdrawal. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before withdrawing bonus-related winnings. Specific wagering multiples are detailed in the individual promotion's terms.

Yes — 877bet periodically offers free spin promotions on selected slot titles as part of welcome packages, reload bonuses, and seasonal campaigns. Free spins are credited to specific games and must be used within the validity period stated in the promotion. Any winnings generated from free spins are subject to the wagering requirements set out in the promotion's terms and conditions.

877bet rewards its most active players through a tiered loyalty programme. As you wager across sports, casino, and slot products, you accumulate loyalty points that advance your tier level. Higher tiers unlock benefits such as enhanced withdrawal limits, personal account managers, exclusive reload bonuses, and priority processing of withdrawal requests. Full programme details are available in the Promotions and VIP sections of the platform.

Yes — most 877bet promotions are available to players who deposit via any supported payment method, including Nagad, Rocket, bKash, and Upay. Occasionally a specific promotion may be tied to a particular payment method as part of a partnership offer. Always check the eligible payment methods listed in the promotion's terms before making a qualifying deposit to ensure your chosen method qualifies.

Safety & Responsible Gaming

4 Questions

877bet uses 256-bit SSL encryption to protect all data transmitted between your device and the platform, ensuring that your personal details, payment information, and account activity remain private and secure. The platform undergoes regular security audits, and player funds are held separately from operational funds. We do not share your personal data with third parties without your consent, in accordance with our Privacy Policy.

877bet operates as an online platform serving Bangladeshi players and takes the regulatory environment seriously. We do not make specific claims about licensing jurisdiction on this page, as the legal status of online gambling in Bangladesh is complex. Players are responsible for ensuring that online gambling is permitted under their local laws. 877bet is committed to operating transparently, fairly, and with robust player protection measures in place.

To self-exclude from 877bet, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and specify your preferred exclusion period — options are 6 months, 1 year, 2 years, or permanent. Your account will be suspended within 24 hours, all marketing communications will stop, and re-registration will be blocked for the duration of the exclusion period.

Yes — 877bet provides deposit limit tools that allow you to cap daily, weekly, or monthly deposits in BDT. Log in to your account, navigate to the Responsible Gaming section, and enter your preferred limit. Limit reductions take effect immediately. Increases to existing limits are subject to a 7-day cooling-off period before they become active, giving you time to reconsider impulsive changes.

If you suspect that a minor has accessed or is attempting to access your 877bet account, contact support immediately at [email protected]. Change your password at once and consider activating a time-out while the matter is investigated. 877bet takes underage gambling extremely seriously and will suspend any account where there is credible evidence of access by a person under 18 years of age.
🎧

Still Have a Question?

Our support team at 877bet is available 24 hours a day, seven days a week, every day of the year. If you could not find the answer you were looking for in the FAQ above, write to us and we will respond within 5 business hours with a clear, helpful answer.

Email us at: [email protected]  —  Subject: Your question in a few words

Ready to Play?

Explore 877bet — Bangladesh's Premier Betting Platform

From BPL cricket odds to live casino tables and hundreds of slot titles — everything is waiting for you at 877bet. Players must be 18 or above.

877bet Login 877bet Casino Cricket Betting Slots Responsible Gaming